Our attention is to keep your systems operational, high-available and secure. We provided telephonic and email support Monday to Friday from 09h00 to 17h00 London time.
Should you require extended support hours please speak to a representative and we will design a support package that meets your needs.
We charge by the hour for ad-hoc support at our prevailing rate. If you have a sup[port agreement with us you will benefit from reduced rates.